How Troer handles your information.

1. What we collect

When you contact us through this website, we may collect personal information such as your name, email address, phone number, company name, and the details you include in your message. We may also collect limited technical information such as browser type, device information, and usage data through standard analytics and website tooling.

2. How we collect it

We collect information when you submit a contact or enquiry form, when you interact with our website, and when standard site services such as analytics or chat tools record technical usage data.

3. Why we use it

We use the information you provide to respond to enquiries, discuss potential work, improve the quality of our site, and maintain the security and performance of our digital services.

• To respond to direct questions and requests
• To understand demand and improve our website
• To maintain secure and reliable site operation

4. How long we keep it

We keep personal information only for as long as it is reasonably required for the purpose it was collected, to comply with legal obligations, or to maintain appropriate records of business enquiries.

5. Your rights

Depending on your circumstances, you may have rights to request access to your personal data, ask for corrections, request deletion, or limit certain forms of processing. If you want to exercise any of these rights, please contact us directly.

6. Contact us

If you have any privacy-related questions, contact us at info@troer.co.uk. We will respond as promptly as we can.